Virtual Benefits Administrator: The Catalyst Of Change

Top 10 Claims Processing and Management Service Companies – 2021

Insurance claims and processing management have come a long way in recent years. We are moving toward a future where the insurance industry can finally shed its reputation for foot-dragging with the help of emerging technologies and improved procedures. Acceleration and simplification of claims processing are now directly linked to the power of data. In a digital era, a vast amount of data is generated at every stage of the process. Data from connected devices allow insurers to know their customers on a deeper level with more accurate personal information, which can help create powerful bonds and add an element of customization to insurance that has long been lacking. Insurers can also more easily detect fraud, recommend personalized products, and create more accurate estimates.

Customers expect quick and efficient service in today's busy world, and insurance companies need to be up to the task. Insurance companies that still rely on manual processes, paper documentation, and telephone calls for claim processes are risking their customers in the process. In addition, the significant improvements in payment technologies have added pressure on insurance companies to speed up their claims processes.

With new technologies emerging each day, the claims and processing management segment will become more competitive. To simplify and assist CIOs in identifying the right Claims Processing and Management Service Providers, Insurance CIO Outlook presents "Top 10 Claims Processing and Management Service Providers - 2021."

A distinguished panel comprising CEOs, CIOs, VCs, Analysts, and the Insurance CIO Outlook editorial board has selected the top Claims Processing and Management Service Providers. In our selection process, we looked at the company's offerings, core competency, news/press releases, client testimonials, milestones, and other recognition.

    Top Claims Processing and Management Service Companies

  • Virtual Benefits Administrator (VBA) is a proactive, leading-edge software design company providing custom solutions to the insurance industry. In addition to VBASoftware (the core admin platform) and VBAGateway (the self-service portal), the company has developed new products and improved upon its existing suite of solutions. Armed by these solutions, clients engaging with VBA could potentially check all of the items on the requirements list without approaching multiple vendors for discrete integration capabilities

  • Action Claim Service

    Action Claim Service

    Action Claim Service an Arkansas-based claims management company has been providing professional insurance claims adjusting resources since 2004

  • ARDEM Incorporated

    ARDEM Incorporated

    ARDEM Incorporated is outsourcing & automation experts who help established companies improve operational efficiency & reduce cost

  • Claim Central Consolidated

    Claim Central Consolidated

    Claim Central Consolidated make insurance claims easier for insurers and customers by providing claims services, claims technology and real-time data insights

  • CRFS


    CRFS unmatched quality, timeliness and experience will reduce losses, maximize recoveries and allow the reallocation of vital internal resources

  • David Morse & Associates

    David Morse & Associates

    David Morse & Associates provide Property and Casualty field adjusting services in more than 40 states. It offer claims administration and related services as well

  • Exela


    Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience

  • Gallagher Bassett

    Gallagher Bassett

    Gallagher Bassett is the world’s premier provider of risk and claims management services. As the premier multiline claims services provider it help people, companies and organizations around the world get back on track

  • Nexus Group

    Nexus Group

    Nexus Group was founded in 2008 with the aim of becoming a leading, independent, international, specialty managing general agent (MGA). Driven by talent and innovation, Nexus is now a global business represented in nine countries, employing over 290 people and handling over £320 million in gross written premium

  • SCM Insurance Services

    SCM Insurance Services

    SCM Insurance offers a suite of comprehensive insurance solutions to help mitigate threats to people, reduce risk to physical assets and protect the reputation of brand