Efficient claims management is the Holy Grail for insurance companies. Claims management can reduce the operational burden associated by a financial claim by registering claims, providing clear information to policyholders, ensuring key documents are processed and filed, and expediting any claim assessment procedures contained within the wider claims process. As customers increasingly demand a streamlined experience, and technology delivers a greater and greater potential for optimizing risk assessment and service delivery, insurers must be prepared to leverage what is on the horizon.
As a result, a growing number of insurance companies are turning towards digital claims management solutions to increase profits and gain a competitive edge. These solutions make the most of the growing amount of information and advanced technologies to streamline the end-to-end claims management process – from claims reporting and investigation to settlement. A slew of insurance companies has adopted the digital operating model to cut down on claims processing costs and offer an enhanced customer experience. Digitization is the answer to a myriad of claims management issues, right from time-consuming, documentation-heavy processes to fraudulent claims and settlement errors.
Many insurance organizations need to handle large volumes of insurance claims, and outsourcing is an effective solution for the management of claims. Outsourcing insurance claims management provides companies with cost reduction and superior quality services with an added benefit of short turnaround time. To assist CIOs in identifying the most reliable companies to partner with, a distinguished panel consisting of CEOs, CIOs, analysts, and Insurance CIO Outlook’s editorial board has assessed and shortlisted some of the most prominent organizations in the industry. We present to you – “Top 10 Claims Processing and Management Consulting/Services Companies – 2019.”
