Gallagher Bassett: Claiming the Future: How Innovation at Gallagher Bassett is Delivering Superior Outcomes

Top 10 Claims Processing and Management Consulting/Services Companies – 2019

Efficient claims management is the Holy Grail for insurance companies. Claims management can reduce the operational burden associated by a financial claim by registering claims, providing clear information to policyholders, ensuring key documents are processed and filed, and expediting any claim assessment procedures contained within the wider claims process. As customers increasingly demand a streamlined experience, and technology delivers a greater and greater potential for optimizing risk assessment and service delivery, insurers must be prepared to leverage what is on the horizon.

As a result, a growing number of insurance companies are turning towards digital claims management solutions to increase profits and gain a competitive edge. These solutions make the most of the growing amount of information and advanced technologies to streamline the end-to-end claims management process – from claims reporting and investigation to settlement. A slew of insurance companies has adopted the digital operating model to cut down on claims processing costs and offer an enhanced customer experience. Digitization is the answer to a myriad of claims management issues, right from time-consuming, documentation-heavy processes to fraudulent claims and settlement errors.

Many insurance organizations need to handle large volumes of insurance claims, and outsourcing is an effective solution for the management of claims. Outsourcing insurance claims management provides companies with cost reduction and superior quality services with an added benefit of short turnaround time. To assist CIOs in identifying the most reliable companies to partner with, a distinguished panel consisting of CEOs, CIOs, analysts, and Insurance CIO Outlook’s editorial board has assessed and shortlisted some of the most prominent organizations in the industry. We present to you – “Top 10 Claims Processing and Management Consulting/Services Companies – 2019.”

    Top Claims Processing and Management Consulting/Services Companies

  • CodeBlue is a restoration claims management, working alongside a national contractor network to return insurance policyholders to pre-loss condition in the fastest, most efficient manner possible

  • AutoClaims Direct Inc. (ACD)

    AutoClaims Direct Inc. (ACD)

    ACD is a fast-moving, preeminent auto claims technology firm built for the future of claims

  • Charles Taylor

    Charles Taylor

    Charles Taylor is involved at every stage of the claims management process

  • Cogneesol


    Cogneesol partners with leading insurers to deliver outsourcing services for processing of insurance claims and is a global provider of services in business process outsourcing

  • Deloitte


    Deloitte brings a wealth of knowledge and expertise, structured approaches and state-of-the-art technology to assist clients in responding to large and rapidly-evolving claim situations

  • Flatworld Solutions

    Flatworld Solutions

    Helping insurance carriers streamline their processes by following a responsive approach

  • Frank Cowan Company

    Frank Cowan Company

    Frank Cowan Company maintains its own in-house claims department that is fully integrated with the rest of its team and staffed by experts in the claims processing field

  • Lighthouse Group

    Lighthouse Group

    Lighthouse Group is a trusted resource in managing risk and insurance needs

  • Maritime Program Group

    Maritime Program Group

    The company's team works directly with clients and carriers to assure timely, accurate response of field and carrier adjusters, and provides the additional support needed to navigate all claims

  • Thomas Miller

    Thomas Miller

    The Thomas Miller Group is an international provider of market leading insurance services