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In the event of residential and commercial water damage, policyholders are faced with structural repairs, prevention of mold, replacement of furniture and appliances, as well as finding temporary housing. While these expenses are typically covered by insurance, the aforementioned scarcity of efficient adjusters—who inspect the property and develop a recovery plan—slows down the process. This is where CodeBlue comes in; the company ensures the fastest, most efficient, and least disruptive way to get the loss site to pre-loss condition. By using a scientific 27-point algorithm to identify the best contractor available, that is preconditioned to collaborate with the policyholder and the insurer, CodeBlue delivers the best service and desired outcome every time. This brings accountability to the process, accuracy to the data elements, and a better outcome for policyholders, insurers, and contractors.
CodeBlue proactively manages policyholder claims on behalf of its insurance partners.
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CodeBlue’s solutions are currently adopted by three of the top ten insurance companies and yield the best cost and service outcome, through innovative technology and mobile solutions
Further, the company conducts an electronic quality assurance audit on every claim and holds contractors accountable to the IICRC industry standards. Even when a non-network contractor is hired by the policyholder, CodeBlue’s desk-review teams audit the claim to ensure the standards are met and the right outcome is achieved. Accuracy deviations average 23 percent in these cases and are important to identify to the insurance community.
CodeBlue’s solutions are currently adopted by three of the top ten insurance companies and yield the best cost and service outcome, through innovative technology and mobile solutions. Their teams work toward avoiding unnecessary demolition, which reduces expensive replacement of costly structural materials and collateral damage. CodeBlue’s effective management techniques deliver better policyholder experience, which results in improved customer satisfaction. Be it for contents, managed repair, or water losses, CodeBlue takes a scientific approach to property claims management bringing to its clients accountability and accuracy with innovative technological solutions.